A team of agents, not a chatbot
Host, reservation operator, and feedback specialist — guests write in any language.
Find. Book. Eat.
Makan.
Cut the phone chaos. Fill the floor.
Makan helps Baku bars and restaurants take reservations, run service, and keep guests coming back — without drowning in calls.
Join the waitlistBuilt for venues in Baku
The problem
Friday night shouldn't mean a ringing phone.
Hosts juggle Instagram DMs, walk-ins, and no-shows while the floor fills. Guests wait. Tables sit empty. Nobody wins.
- 20:12 · Friday
Reservation calls interrupt service all night
- 21:05 · Friday
No-shows leave tables cold with no warning
- 21:40 · Friday
Guest preferences live in someone's head — or nowhere
How guests book
An AI host that answers while you run the floor.
One guest's journey in a single WhatsApp thread — booking, weather, the menu, reminders, and the feedback that loops back to you.
Discover & book in chat
Guests write like they'd text a friend. The host offers real tables by description — window booth, quiet corner — and books instantly.
9:41
Makan
online · on WhatsApp
18:12 · Booking
Discover & book in chat
Guests write like they'd text a friend. The host offers real tables by description — window booth, quiet corner — and books instantly.
18:20 · 24°C
Weather-checked terrace
Before offering outdoor seating, the host checks Baku's forecast — no promising a terrace in the rain.
18:24 · Menu · CMS
Menu answers, straight from your CMS
Categories, dishes, prices, what's in them — the host answers from your live menu, so "do they have anything vegetarian?" never hits your phone.
19:00 · −2h
Reminders & arrival PIN
24h and 2h nudges cut no-shows, expired holds release automatically — and every confirmation carries a PIN for the door.
12:30 · +1 day
Feedback that loops back
An automated check-in the next day turns replies into structured feedback on your dashboard. Urgent issues ping your venue's WhatsApp immediately.
9:41
Makan
online · on WhatsApp
What you get
An AI host. A live floor. A guest loop.
What lands on your side of the house.
Status.live · THE GREEN ROOM21:00
OpenPendingSeated
Tonight · The Green Room24h · 2h ✓
- 21:00Leyla M.T12Confirmed
- 21:15Orkhan A.T4Pending
- 20:30Nigar K.T8Seated
- 21:30Amir R.T3Confirmed
Feedback boardUrgent → WhatsApp
Leyla M. · The Green Room
Music was a bit loud — otherwise loved it.
Mixed
Ambiance · Service
Sentiment
★ 3/5
This week
128
Bookings
↓ 41%
No-shows
4.7
Avg rating
Books real tables — never bluffs
Live availability with table descriptions — window, quiet, terrace. Weather-checked before outdoor.
Reminders that cut no-shows
Arrival PIN, 24h + 2h reminders, auto-release, no-show marking.
Feedback that finds you
Post-visit check-in → structured board. Urgent pings your WhatsApp.
Human handover, with context
Staff get the guest contact and chat summary. No re-explaining.
One dashboard for service
Floor, bookings, feedback, analytics. Menu CMS + QR.
How it works
One guest loop, run end to end.
- IG · LINK IN BIO
Discover
Your Instagram link in bio opens a WhatsApp chat with your venue pre-selected.
- 20:41 · CHAT
Book
The AI host books against your live floor — zones, seating tags, real availability.
- 19:00 · −24H
Confirm & remind
Instant confirmation, 24h and 2h reminders, auto-release when a hold expires.
- 21:03 · PIN 4213
Arrive
Arrival PIN at the door, seated on the live floor plan.
- 23:30 · CHECK-IN
Check-in
An automated post-visit message asks how the night went.
- 23:41 · ★ 5/5
Loop back
Structured feedback lands on your dashboard; urgent issues ping your WhatsApp. The next visit starts smarter.
Early access
Join the venue waitlist.
Tell us your məkan. We'll reach out when it's your turn — no spam, just a straight line to try Makan.